FREE ISSUE TRACKING SOFTWARE FOR ORGANIZATIONS

An efficient and responsive bug tracking system to track, assign, and fix issues. Designed with an easy-to-use interface, and completely free for unlimited users.

tracking customer issues and complaints

What does Online Bug Tracker software include?

what are the features included in issue tracker software

Free to use forever

View history up to 15 days

Free storage of up to 5 GB

Hosted/Installed version

Report Sharing

Import/Export issues

Unlimited users

All upgrades are free

Free access to Mobile App


How will OfficeClip Issue Tracker/Support Desk help your business?

Binders for tracking multiple issues

Binders to track issues

Various binders/folders are available to track software issues, sales activity, patient tracking, applicant tracking, etc. Fine tune the fields as per your business requirements.

Create, track, and assign issues

create and assign new issue

Your users, customers or team members can create issues or add software bugs in the system. With all the details mentioned in the issue tracker, the developers or concerned authority can quickly take actions. Consequently, your customer or team members can track these issues until resolution.

Track issues across devices

tracking-issue-on-devices

Create and track issues through multiple devices no matter where you are.

Get an overview of issues

issue tracker reports

Get an overview of all issues or trackers with in-built reports. The system allows users to share these reports publicly or securely via login ID and password. Moreover, users can also configure permissions to restrict access to confidential reports.

Capture issues using Webforms

capture issues using webforms

One of the quicker ways to highlight and report issues for a customer is through Webforms. The issue tracker system saves issues from webforms. As a result, developers regularly monitor them. In addition, they can quickly tackle them.

Other Advanced Issue Tracker Features

These features are only available in the paid version of OfficeClip Issue Tracker software. You can upgrade to the paid version any time.

Notifications

Sends email notification and creates on-screen notification to the assignee when a new issue is created in the system.

Issue Escalations

Create escalation rules to change priority or criticality, if issue is not attended or resolved within a certain period.

Email Capture

Allows the server to capture issue information from customer emails and add it to the issue list.

Schedule Reports

Schedules reports to be sent by email to concerned authorities at regular intervals in various format.

Testimonials

Hear from our customers:
“We have been using OfficeClip tools for more than 10 years, to share corporate documents and track time for more than 100 associates.”
Mary Yanocha
– PM Solutions
“Lots of functionality for the price. Great affordable solution for a small business. Was easy to get setup and begin using. Customer service is very responsive”
Peter Lambert
– HAL Systems
Bug tracker

Ideal Solution for Small Businesses

OfficeClip Free Issue tracking software ensures a
smooth workflow for capturing and resolving issues

FAQ

An Issue Tracker software is used to record issues in your system or record customer complaints.

Storing all the issues in one place helps the development team to address issues quickly. Also, the complainant can track the progress of every ticket or issue.

You can also use OfficeClip Issue tracking to track bugs, add enhancement requests, manage sales tracking, patient tracking, applicant tracking, workmans comp claims tracking.

You can start working on the online version immediately after registration. For the installed version, the installation should take approximately 20 minutes. If you have any issues, you can refer to our Installation manual.


If you still have issues installing contact our support at ocsales@officeclip.com

This software is an amazing tool with no cost and no limit to the number of users that can utilize it. For those who require more advanced features, the online Professional version is available for as low as $3 per user per month. If you prefer the Cloud or Installed version, it starts at $24 per user.


Check more details on our Pricing page.

To start the Free Trial, Register here.


For Hosted/online version – fill-up the form, choose the option Hosted, and click on Register and login. It will take you to the Create a New Account screen. Add the details, click Submit, and start using OfficeClip.

For the Installed version – fill-up the form, choose the option Installed, and click Register and Login. It will take you to the download screen. Download OfficeClip and start using it.

Our software has an easy-to-use interface. We also have documentation, videos, and our support team to help you. Check the documentation link: OfficeClip Issue Tracker help

Still have more questions?

You can connect us through live chat, email us to ocsales@officeclip.com or call us at +1-770-448-7375.
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