8.1.3.1 Patch Loses all User-defined Contact Reports
Just upgraded to the below:
Product Version: 8.1.3.1
Product Name: OfficeClip Premium Suite
Database Version: 8.1.3
All my user-defined contact reports have disappeared. All Contact records are still complete and visible.
How do I recover the reports? Lots of work went into getting a set together for a specific community I manage.
Alternatively, can I roll back the upgrade to the previous version in the hope they will come back?
Pls advise asap. This is urgent.
PDub
Please contact us offline at ocsupport @officeclip.com. We will work with you to investigate this problem and get your report back.
Thanks
In 8.1.3 we have made the RDL reports as the default reports and hence they show up on the Main Default Report page. On the TOP right hand side of that page there is a link called "Old Reports". Can you please click on that link and see your old custom reports?
Thanks,
Vijay
Thx - all good. Missed that link. Sorry!
Suggest this whole thread is deleted by administrator so as not to confuse/worry others.
Onwards and upwards!!
Thx and best,
PDub
